Support and Updates

Support is available for Wavelore Instruments products from a variety of sources:

Please visit our support forum and browse or user the search function to look for solutions to problems you may encounter. We check the forums often and post the most thorough replies possible.
Registering for our mailing list will ensure that we can provide you with up-to-the-minute news on product updates. Currently available updates are listed in the "updates" section below, and will include the latest revisions of our instruments and documentation. Please ensure you have the latest update for your product before taking any other support avenues. Click here to register now.
Instrument design philosophy and layout, CC#'s and other features are thoroughly explained in the included help files, and various Kontakt resources are included with your copy of Kontakt. Please consult these resources first. Also, be sure that you are using the latest version of your products. See the updates section below.
Technical support for our libraries is available through [email protected]. We will make every effort to respond promptly with a solution to your problem.

In addition to these resources from Wavelore, we encourage you to explore the following sites. These sites and their associated forums contain a wealth of information on samplers, sample libraries, digital music making, and many related topics:

Once you've signed up, you can post questions or reply to others' questions. For troubleshooting purposes, however, it is recommended that you do a forum search for your particular problem in case it has already been addressed.

Updates

Click here to download the Wavelore Pedal Steel Guitar, version 2.5. This update adds important features and bugfixes, as well as expanded documentation, including a host of video examples linked from the .pdf help file.
Click here to download the Kontakt American Zither version 2.0 update if you own the original instrument. This archive contains new instruments for K2 and K3, as well as updated impulse responses, a new wallpaper, and new documentation in .pdf format. Click here to read the release notes.